Returns & Refunds

90-Day Returns

Art should feel right in your space.

ARTESTT offers a 90-day returns policy, allowing customers to request a return within 90 days of receiving their order.

Under this additional returns policy, items must be unused, undamaged and in a condition suitable for resale.

How to Request a Return

To arrange a return, visit the Contact Us page and provide the order number and details of the item.

Return instructions and the appropriate return address will be provided following the request.

Return Shipping Costs

For change-of-mind returns, return shipping is arranged and paid for by the customer.

Prints should be securely packaged to prevent damage during transit. A tracked shipping service is recommended.

Damaged or Incorrect Orders

Every order is carefully inspected before dispatch. If an item arrives damaged, defective or incorrect, please contact ARTESTT with the order details and, where possible, photographs of the issue.

An appropriate resolution will be arranged in accordance with applicable consumer rights, including return shipping costs where required by law.

Refunds

Eligible refunds are issued to the original payment method, within the time limits required by applicable law.

Where required by law, refunds also include the original standard delivery charge. Processing times may vary depending on the payment provider.

Statutory Rights

This 90-day returns policy is an additional benefit and does not limit any statutory consumer rights.

For eligible UK online purchases, customers generally have 14 days after delivery to notify cancellation and a further 14 days to return the goods. Applicable statutory refund deadlines and protections remain in effect.

For further assistance, please visit Contact Us.